Frequently asked questions (FAQ)
1. What is Salamoa?
Salamoa is a brand dedicated to enhancing your prayer experience with comfort and support. Our prayer seats combine innovative design with thoughtful solutions to provide relief, relaxation, and ease during your worship. The name “Salamoa” is inspired by Salam (peace) and symbolizes the serenity and support we aim to offer for a peaceful prayer experience.
2. Who is it for?
- People with back, joint, knee, or ankle pain.
- Overweight individuals.
- Seniors.
- Pregnant women.
3. How much is the shipping?
At Salamoa, we offer free shipping on all orders! 😊
4. How long does shipping take?
We process orders from Monday to Friday. Orders are processed within 1-2 days of receiving them and shipped directly after processing. Please note that we do not ship on weekends.
During high demand for a product, processing times may take up to 5 days.
Shipping times to the USA are estimated to be 5-9 days.
Please note that these are estimated delivery times, and we cannot guarantee exact delivery dates.
5. What payment options are available?
We offer several payment methods, including:
- PayPal
- Credit Card
- Invoice Payment
- Instant Bank Transfer
6. Can I return products that I don’t like?
Yes, you can return your products within 30 days, no questions asked.
We value your feedback and would love to know what didn’t meet your expectations. Together, we’ll always find a solution!
Didn't find the answer you were looking for?
Send us an email to let us know what’s going on, and one of our customer service team members will get back to you as soon as possible. Please be sure to include your order number (if you have one).
Please email us at: team.salamoa@gmail.com